The Metacorp team is committed to delivering a reliable and positive customer experience. To ensure that we maintain pace with evolving industry technologies, regulations, and standards of best practice, we provide regular training and development to our staff. This includes training in all pertinent rules and regulations that govern our complex industry, including the Fair Debt Collection Practices Act (FDCPA). We also provide regular training in effective communication and developing long-term, amicable relationships.
Our executive team regularly evaluates the effectiveness of our services and prioritizes the continued development of our internal processes and procedures, maximizing the value of our services for our clients while maintaining peak compliance, data security, and efficiency. Our goal is to help our clients reach their goals while also assisting consumers with resolving their debts and reaching account resolution.